Training

Improving customer satisfaction, significantly gaining in quality levels, breakthrough bottom-line profitability, decreased cycle times, and increased sigma shifts.
 
Learn how to achieve these results as a Black Belt through Xchanging’s Lean Six Sigma Black Belt and Green Belt Training Program.

Develop a strong understanding of the benefits of using Lean Six Sigma, be acutely aware of your customers and their needs, implement value add and waste control, and learn how to develop sustainable solutions

Take your Team to the Next Level

Xchanging’s values, centre on openness and transparency, that’s why we are excited to offer capability transfer from our centre of excellence to our customer’s work force through accredited Lean Six Sigma Training, delivered by world class trainers to empower you and your people to solve your business problems and become the catalyst for organisational change.

Learn the tools and techniques used by some of the world’s top performing organisations. Our Lean Six-Sigma training caters for all levels of proficiency with tailored classes to suit every budget and team size. Our master trainers are authorised to certify all levels of Six Sigma, from Yellow Belt through to Master Black Belt.

Black Belt & Green Belt Training and Certification

Yellow Belt Training and Certification 

Kaizen Introduction 

Executive Champion Training 

You can find further information on training schedules and course fees here

Process Excellence Training Calendar 2012/2013 (52KB PDF)

Trainers

Tony D’Agata, Senior Black Belt
Advisory Services, Xchanging ASIA Pacific


Tony has a formal background in the insurance services sector in line management and senior advisory roles specialising in process and business performance improvement.

He is a Certified Practicing Accountant (CPA) and fellow of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF Fellow CIP).

Role and achievements with Xchanging Include
- Lean Six Sigma project lead - Senior Black Belt
- Kaizen Trainer and Lead Mentor
- Administered Kaizen program for over 400 Xchanging Australian employees
 
 

David Barber, Senior Black Belt
Process Excellence, Xchanging ASIA Pacific

David is a Project Manager and Lean Six Sigma Black Belt with a strong track record in the design and delivery of business transformation solutions.

He has extensive financial services experience spanning over 20 years including operational leadership, consulting and advisory roles in the insurance, investment and banking industries. David joined Xchanging in 2011 after 12 years in business improvement consulting roles with many customer organisations in the UK, Australia and New Zealand. Customer engagements range across multiple sectors and product lines include consumer banking, mortgages and credit, financial crime control, risk and compliance, anti-money laundering, superannuation, pensions, fund management and multiple lines of insurance such as accident, disability, life and workers’ compensation.

 

Christoph Stangenberg, Head of Process Excellence
Advisory Services, Xchanging ASIA Pacific


Christoph has been with Xchanging since 2003 and involved in multiple “Greenfield” deployments in the insurance and financial services sectors. Since Jan. 2009 he heads Process Excellence, and is Master Trainer for Lean Six Sigma Asia Pacific

He successfully led programme management across multiple business sectors on process documentation, improvement and engineering assignments.

Christoph was also Head of Business Improvement for BAE Systems in Australia and supported the acquisition of Tenix. There he led a team of process improvement experts to develop a state of the art Business Management System on ARIS. He was also responsible for the deployment of CMMi across the organisation.

He initiated and led Lean Six Sigma roll-out in manufacturing and back offices, facilitated Procure-2-Pay process improvements and coached/mentored improvement projects in Finance, Procurement, Administration and HR.
 
 

Dominic King, Master Black Belt
Global Master Trainer for Xchanging

Dominic is the Global Master Trainer for Lean Six Sigma for Xchanging. He has been central to establishing and leading continuous improvement capabilities for Xchanging businesses. He plays a lead role in the shaping and delivery of Green and Black Belt training worldwide, recently hosting training in Australia, UK and USA for a diverse mix of international participants.

Prior to his roles within Xchanging, Dominic has a long list of achievements as continuous improvement practitioner and program lead, such as Six Sigma Master Black Belt and senior procurement and product management roles at Invensis as well as the director of Six Sigma for the Air Systems Division.

He was also Head of Lean Six Sigma for the Celerant Institute at Celerant Consulting, UK.